Refund policy
RETURNS & REFUNDS
We strive to deliver you the best in quality and value, if for any reason you are not satisfied with your order we are happy to take back the product within 15 days of receipt of the item/items and issue you a full refund of your purchase.
- Products can only be returned if they are still in their original condition and packaging. Used products, or products damaged by the customer will not be eligible for refund.
- Request your Return Authorization Number by emailing hello@jabberthetee.store with a detailed reason for return and pictures or a video of the product that supports your reason. Upon approval, you will receive the RA# and the address of the closest warehouse where you can mail the product you would like to return.
- To assure your refund please use a trackable mail service, we will not be responsible for lost or missing packages.
- Upon receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.
LATE OR MISSING REFUNDS
Please understand that we issue refunds as soon as your refund request is approved - that means that the money leaves our account immediately. If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. We have seen some credit card companies take up to 30 days to show that the refund has been put back on the card. If you’ve done all of this and you still have not received your refund yet, please contact us
How long does delivery take?
All orders are shipped within 2-5 business days. We do not charge Shipping on any of our Products!
| us shipping | Free |
(1-5 days) |
| international shipping | Free |
(1 - 2 weeks) |
Shipping for our Slides (flip flops), Custom Art and Canvas Totes in the UAE retro design take 10 to 20 days regardless of destination.
If your order hasn’t arrived in the estimated delivery times, please contact our support team at hello@jabberthetee.store
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).
Can you provide me with a tracking number?
All tracking numbers will be emailed to the customer as soon as the tracking information becomes available.
I've entered the wrong shipping address, can I change it?
If this happens to you, email us as soon as possible, and we MIGHT be able to take care of it. However, we can't promise anything as all our items are usually processed immediately after you order and ship out the same day or a few days after. If your order has already entered the shipping process, we won't be able to stop it.
We should not be responsible if you entered an incomplete and/or incorrect shipping address. Our system automatically processes orders and just follows what you supplied.
Can I cancel my order after it has been placed?
Unfortunately, we are unable to cancel your order once it has been processed and/or shipped. If you cancel your order BEFORE it has been processed and/or shipped, you will be assessed a 15% cancellation fee to cover restocking fees and the charges assessed to us for refunds by the credit card companies.
Invalid Reasons:
- Buyer no longer wants the items - this is the most common example which we cannot honor if we want to continue offering great value at Jabber The Tee. The buyer should make sure he or she wants to buy the items before submitting an order, not after. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.
- Buyer found items cheaper somewhere else - Buyer should be confident that he or she is ready to pay the asking prices before submitting an order. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.
- Buyer orders the wrong size or color, Please use the size charts we post with each product to ensure the size you order is best for you. Also, we are unable to accept returns if the buyer wants to return the item for another color so please make sure you are sure of the color choice of the ordered item/items.
Our Full Contact Details
Trade name: jABBER tHE tEE
Whatsapp us at +1 307 395-0157 or call at the same number.
Email: hello@jabberthetee.store
Mailing addresss :
HEADSTOCK LLC,
30 N GOULD ST,
N SHERIDAN WY 82801,
United States